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Guarantee and service |
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The SMS Analysis software is the result of years of research. This software may be revised. We guarantee that we will always put the current and most reliable version of the software at your disposal. The version number of the analysis software used is given with each measuring session. This corresponds with the number of the most recent version of the SMS Analysis software that is stated on the website. In this way, you can be certain that you are using the most recent software for your measuring session.
The quality of the SMS Seating Advice is not only determined by the analysis, but for an equally important proportion by the correct application of the measurement protocols and their analyses. We regularly organize courses for you to familiarize yourself with these.
Look at ‘course’ to see when the next courses are to be held.
An improved pressure distribution measured either by you yourself or by an employee of PR Sella using the SMS Analysis software does not guarantee the prevention of decubitus. This is because there are more factors that can be of influence.
If the measurement protocol is followed correctly and all of the information is provided correctly, the system will provide a measurement report, the SMS Seating Advice report, at the end of the session. You can add your own comments separately.
We give 12 months guarantee on our measuring instruments. In the unlikely event of there being anything wrong with one of our products, you can return this product to us. We will then send you a new product by return, free of charge.
Would you like more information about the SMS Seating Advice? Then download the product information under the heading ‘Downloads’ on the right hand side of this page.
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